Red Onion Ski Chalet Falls Creek is committed to ensuring that our website is accessible to people with disabilities. We strive to make our site user-friendly for all visitors, including those with disabilities, to provide an inclusive browsing experience.
Accessibility Statement
Last updated: October 2025
At Red Onion Chalet, we are committed to making our website as accessible and easy to use as possible for everyone — including guests with disabilities, assistive technologies, or different browsing preferences.
Our Commitment
We want every visitor to be able to:
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Navigate the site easily using a keyboard, mouse, or touch screen
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Read text that’s clear and legible on all devices
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Access images with descriptive alternative text
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View pages with sufficient colour contrast and scalable text sizes
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Use forms that are labelled and easy to complete
Our site is built on the Wix platform, which includes features designed to help meet recognised web accessibility standards (WCAG 2.1 Level AA where possible).
What We’re Doing
We regularly:
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Review and test new pages for accessibility issues
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Use plain, readable language
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Include descriptive text for images and links
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Ensure forms and buttons are clearly labelled
We continue to learn and improve based on feedback and accessibility best practices.
Known Limitations
While we strive to make the site fully accessible, there may be some older images, documents, or third-party content (e.g. embedded maps or videos) that are not yet optimised for full accessibility.
If you encounter any barriers, please let us know — we’ll do our best to assist promptly.
Contact Us
If you experience difficulty accessing any part of this website, or would like to request information in another format, please contact us:
Red Onion Chalet
📧 enquire@redonion.com.au
📍 Falls Creek, Victoria, Australia
We welcome all feedback and will make reasonable efforts to improve accessibility for every visitor.